Welcome to Virgin Media O2

It’s official. O2 have joined forces with Virgin Media.

The ‘Deal of the Decade’ is bringing UK investment, fibre and 5G infrastructure expansion and customer choice!

Virgin Media O2 launches today with a promise to power the nation’s recovery and create unbeatable choice for UK consumers and businesses.

CEO Lutz Schüler sets out a vision to ‘upgrade the UK’ through investment in fibre and 5G infrastructure, innovation, and a seamless mix of the best products and services in the market. Speaking at the launch of the new company, he said:

“With the fastest broadband and most reliable mobile network in the UK today, Virgin Media O2 is the complete package. We are ready to shake up the market and be the competitor the country needs at a time when choice has never been more important. Through investment and innovation in cutting-edge infrastructure and future technology, we will connect more people to the things they love, support communities across the country, help businesses to grow, and power the UK economy.

“With no limit to our ambition, we’re here to upgrade the UK – and our mission starts today.”

The new business becomes one of the UK’s largest, with 47 million connections across broadband, mobile, TV and home phone, and offers connectivity services, applications and digital solutions to tens of thousands of UK businesses and public sector organisations. It employs around 18,000 people and reported equivalent revenues of £11-billion last year.

Customer choice & service

Virgin Media O2 will bring real choice and convenience to the people and businesses of Britain and will become the nation’s first fully converged competitor at scale delivering even greater value, quality, and innovation.

While there is no change to existing services today, plans are well underway to offer seamless broadband, entertainment and mobile services all in one place, under one roof, later this year. With clear responsibility at the very the top of the organisation, the new business will also put customer service at the heart of its offering with increased investment in digital tools and more customer care roles in the UK.

What does this mean for you?

A better experience

O2 is ready to work as hard as you do. Our partnership is all about better connectivity for you and your business – whether you’re in the office, at home or anywhere in between.

A boost for British business

With lightning-fast fibre and impressive 5G coverage, O2 will help supercharge businesses big and small across the UK.

A game-changer for the UK

O2 is investing billions in our networks to power the UK’s digital future and help deliver on the government’s plans to connect communities better than ever.

Positive change for people & planet

Virgin Media and O2 share a strong track record in driving positive change for people, communities and our planet. Virgin Media O2 is committed to using the power of connectivity to supercharge communities across the UK, taking action to close the digital divide and helping to build an inclusive, resilient and low carbon economy.

As part of this commitment, the business today confirms its’ ambition to achieve net zero carbon operations by the end of 2025.


We’re excited for the next stages of this journey and will update our customers of any changes they need to know about. Stay up to date by following us on our socials!

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