Roaming explainedEverything you need to know about traveling abroad and keeping your Business connected.
Roaming, in simple terms, is when you use your phone while traveling abroad for data, calls, or texts.
Your business doesn’t have to come to a complete halt just because you’re traveling. We have you covered whether you’re planning your next business trip to Europe or escaping on holiday to the other side of the world! But, before you travel abroad it is always good to have a look to see if you will be traveling within or out of our Europe Zone. This will help you to be prepared and take away the stress of unexpected charges.
If you are traveling to Europe and fall under our Europe Zone which includes 48 countries, roaming will be included in your UK allowance. This means your minutes, texts and data will work like normal, you will also be able to make and receive calls and texts like you would from home. When you use data in any of the countries in our Europe Zone you have your full UK monthly allowance available to use, as long as you are on an eligible tariff. If you go over your normal UK monthly allowance you will be charged at our standard UK rate. Don’t worry if you run out of data whilst in our Europe Zone. You’ll be able to buy more at the same costs and options as when in the UK. If you buy more data than you are able to use while away, you will still be able to use it when you return to the UK. This works both ways. If you’re on an unlimited data tariff, you will be able to use up to 35GB of data. On some of our tariffs we have a £36 data overage cap for using data whilst in Europe, to protect you from a surprise bill when you return.
To find out more about our Europe Zone, contact our expert team below!