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Welcome to Communications Plus

We’re a multi award winning O2 franchise with our head office based in Merseyside. We operate twenty one O2 shops mainly in the North West but also in North Wales and North East England. Also at our head office is our O2 Business Centre which is the home of our consumer sales support team and our Business sales and support teams.

As an independent franchise of O2 (Telefónica UK Limited), we sell O2 products and services under the O2 brand in line with O2’s instructions. Being independent means we can provide our own extra level of personal care and support both in our shops and at our O2 Business Centre, and have the strength of the O2 network, products, services and infrastructure supporting us. You can find out more about this by getting in touch below.

Our awards

We focus on delivering an exceptional level of service and performance throughout our business, its part of our core values and so we’re proud to have received these awards

Business of the Year

Employer of the Year

Customer Focus Award 2018

O2 Franchise of the Decade 2005 - 2015

Queen’s Award for Enterprise - Innovation

Investors in People Gold until 2021

O2 Measure of Excellence 2017

O2 Franchise Customer Award 2015

O2 Franchise Choice Award 2015

1000 Companies to Inspire Britain 2015

O2 Franchise of the Year 2012, 2010, 2009 and 2007

Our team

For anything to do with Communications Plus you can talk to us.

Steve Roberts CEO

Steve Roberts

Managing Director

Steve Roberts, founder and MD of Communications Plus has over 20 years of industry experience. Steve has a passion for delivering exceptional customer experiences. This, coupled with his core values of being structured and disciplined in our approach, underpins how we deliver our customers an award-winning service.

Mike McDade Sales Director

Mike McDade

Sales Director

Michael joined the team in 2007 and from the original shop floor in Bolton progressed to his current role. Mike has a passion for delivering sales through great customer experiences and manages the sales teams across our locations.

Nick Burke Company Accountant

Nick Burke

Company Accountant

Nick joined the team in 2013, he has a wealth of experience working for large businesses as an accountant and in business development.

Richard Hardie Head Office Sales Manager

Richard Hardie

Head Office Sales Manager

With a history in sales and telecommunications Richard heads up the B2B, B2C and O2 Open sales and service teams based at our head office.

Stacy Baldwin HR and Payroll Manager

Stacy Baldwin

HR and Payroll Manager

A real peoples person, for anything HR and pay related.

Jackie Donaldson Finance and Operations Assistant

Jackie Donaldson

Finance and Operations Assistant

With a keen eye for detail Jackie supports our finance and operations across the business.

Alex Mason Finance Analyst

Alex Mason

Finance Analyst

Affectionately known as the Matrix, Alex can do things with Excel that no one else can.

Matt Watts Marketing Manager

Matt Watts

Marketing Manager

If its promotions, events, advertising, branding or anything else in between then talk to Matt

Lee Harrison Assistant Management Accountant

Lee Harrison

Assistant Management Accountant

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