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Welcome to Communications Plus

We’re a multi award winning B2B telecommunications provider and O2 Franchise of the Decade based in Merseyside. We operate a dedicated O2 Business Centre and 21 O2 shops in the North of England and North Wales.

Our mission is to always put our customers first by listening to what they really need. With a passionate and dedicated team of over 210 across our retail stores and within our Business Centre we are the provider of choice to help your business succeed.

Being O2’s Franchise of the Decade combined with our multi award winning B2B Solutions Team this really sets us apart from your typical telecoms providers. Our awards include 11 O2 Awards including 4 Franchise of the Year, Customer Focus, Excellence and Best SMB Business Performer.  Our Business Centre has achieved ISO 9001 Certification from WCS.

Delivering exceptional customer experience and service is simply what we do….

To find out more about how we can help you or your business get in touch today.

Our awards

Our team live the brand and love to help people and businesses adopt and benefit from new technology for a better future.  This has helped us achieve an exceptional level of service and performance throughout our business.

We’re proud to have received these awards.

O2 Franchise of the Decade

Business of the Year

Queen’s Award for Enterprise - Innovation

ISO 9001 Certification from WCS

Employer of the Year

Investors in People Gold until 2021

O2 Measure of Excellence

O2 Customer Focus Award

O2 Franchise Choice Award

1000 Companies to Inspire Britain

4x O2 Franchise of the Year

Our team

For anything to do with Communications Plus you can talk to us.

Steve Roberts CEO

Steve Roberts

Managing Director

Steve Roberts, founder and MD of Communications Plus has over 20 years of industry experience. Steve has a passion for delivering exceptional customer experiences. This, coupled with his core values of being structured and disciplined in our approach, underpins how we deliver our customers an award-winning service.

Mike McDade Sales Director

Mike McDade

Sales Director

Michael joined the team in 2007 and from the original shop floor in Bolton progressed to his current role. Mike has a passion for delivering sales through great customer experiences and manages the sales teams across our locations.

Nick Burke Company Accountant

Nick Burke

Company Accountant

Nick joined the team in 2013, he has a wealth of experience working for large businesses as an accountant and in business development.

Richard Hardie Head Office Sales Manager

Richard Hardie

Head Office Sales Manager

With a history in sales and telecommunications Richard heads up the B2B, B2C and O2 Open sales and service teams based at our head office.

Stacy Baldwin HR and Payroll Manager

Stacy Baldwin

HR and Payroll Manager

A real peoples person, for anything HR and pay related.

Jackie Donaldson Finance and Operations Assistant

Jackie Donaldson

Finance and Operations Assistant

With a keen eye for detail Jackie supports our finance and operations across the business.

Alex Mason Finance Analyst

Alex Mason

Finance Analyst

Affectionately known as the Matrix, Alex can do things with Excel that no one else can.

Matt Watts Marketing Manager

Matt Watts

Marketing Manager

If its promotions, events, advertising, branding or anything else in between then talk to Matt

Lee Harrison Assistant Management Accountant

Lee Harrison

Assistant Management Accountant

Find out how we
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