Welcome to Communications Plus
We’re a multi award winning B2B telecommunications provider and O2 Franchise of the Decade based in Merseyside. We operate a dedicated O2 Business Centre and 21 O2 shops in the North of England and North Wales.
Our mission is to always put our customers first by listening to what they really need. With a passionate and dedicated team of over 210 across our retail stores and within our Business Centre we are the provider of choice to help your business succeed.
Being O2’s Franchise of the Decade combined with our multi award winning B2B Solutions Team this really sets us apart from your typical telecoms providers. Our awards include 11 O2 Awards including 4 Franchise of the Year, Customer Focus, Excellence and Best SMB Business Performer. Our Business Centre has achieved ISO 9001 Certification from WCS.
Delivering exceptional customer experience and service is simply what we do….
To find out more about how we can help you or your business get in touch today.
Our awards
Our team live the brand and love to help people and businesses adopt and benefit from new technology for a better future. This has helped us achieve an exceptional level of service and performance throughout our business.
We’re proud to have received these awards.
Our team
For anything to do with Communications Plus you can talk to us.
Steve Roberts
Managing Director
Steve Roberts, founder and MD of Communications Plus has over 20 years of industry experience. Steve has a passion for delivering exceptional customer experiences. This, coupled with his core values of being structured and disciplined in our approach, underpins how we deliver our customers an award-winning service.
Mike McDade
Sales Director
Michael joined the team in 2007 and from the original shop floor in Bolton progressed to his current role. Mike has a passion for delivering sales through great customer experiences and manages the sales teams across our locations.
Nick Burke
Company Accountant
Nick joined the team in 2013, he has a wealth of experience working for large businesses as an accountant and in business development.
Richard Hardie
Head Office Sales Manager
With a history in sales and telecommunications Richard heads up the B2B, B2C and O2 Open sales and service teams based at our head office.
Stacy Baldwin
HR and Payroll Manager
A real peoples person, for anything HR and pay related.
Jackie Donaldson
Finance and Operations Assistant
With a keen eye for detail Jackie supports our finance and operations across the business.
Alex Mason
Finance Analyst
Affectionately known as the Matrix, Alex can do things with Excel that no one else can.
Matt Watts
Marketing Manager
If its promotions, events, advertising, branding or anything else in between then talk to Matt
Lee Harrison
Assistant Management Accountant
