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O2 Consumer Team

Our friendly and knowledgeable O2 Consumer Team are based here in our head office and O2 Business Centre and support O2 stores with calls to O2 customers to talk through the options when its time to renew. With great deals on O2 upgrades, new phones, tablets, smartwatches and Sim only packages we range everything you’d find in one of our O2 stores we can deliver next working day, all from the convenience of a phone call.

Order before 3pm Monday to Friday and next working day delivery is included.

Call 03332412202 today to renew your personal contract or call 03701 020204 if your on an O2 business contract.

Get In Touch With Our Upgrades Team
Christmas Offer - O2 Sim Only | 30GB Data, Unlimited Calls & Texts
Get 30GB for £14.99*, for 24 months. Ends 27 December | 24 Months | Choose 6 months of Disney+, Amazon Prime, or more | Roam at no extra cost in 75 destinations worldwide, including the EU, the USA, Australia and Mexico | All of our tariffs are 5G ready. Get Offer
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Mobiles, Tablets, Smart Watches and SIMs

Our expert O2 upgrades team will guide you through your options and get you the best deal
Contact Us
Apple iPhone 15 128GB
30GB Data, Ultd minstexts, 36 Months

£30 Upfront payment.

Get up to 6m Apple Music, plus choose from 6m Disney+, Amazon Prime, or more.

Plus Plan: Swap to a new phone every 90 days with O2 Switch Up. 3 year warranty. Roam at no extra cost in 75 destinations, USA included.

£51.99per month
Get this Offer
iPhone15-Black
Apple iPhone 15 Pro Max 256GB
30GB Data, Ultd minstexts, 36 Months

£30 Upfront payment.

Get up to 6m Apple Music, plus choose from 6m Disney+, Amazon Prime, or more.

Plus Plan: Swap to a new phone every 90 days with O2 Switch Up. 3 year warranty. Roam at no extra cost in 75 destinations, USA included.

£62.99per month
Get this Offer
iPhone 15 Pro in natural titanium
Samsung Galaxy A34 5G 128GB
5GB Data, Ultd minstexts, 36 Months

£10 Upfront payment.

Get up to 3m Apple Music, plus choose from 3m Disney+, Amazon Prime, or more.
Roam freely in the EU, up to 25GB.

£25.42per month
Get this Offer
Samsung A34 5G Silver
Samsung Galaxy Tab A7 Lite 32GB
250MB Data100 texts, 36 Months

£0 Upfront payment.

Choose 3 months of Disney+, on us.

£4.95per month
Get this Offer
Samsung Tab A7 Lite

How our Consumer Team can help

Our award winning Consumer team are here to look after you every step of the way.

Our experts make it easy for you to get the best deals from everything O2 has to offer.

We stock everything you’d find in an O2 store and guide you through the options available, finding you your perfect mobile phone, tablet, smartwatch or Sim only package. All from the convenience of a simple phone call.

Order your next phone or tablet from us before 3pm Monday to Friday and next working day delivery is included.

Call 03332 412 202 today to get a great deal on your next phone, tablet or sim.

What our customers say

The events are a great opportunity for NHS employees to see what benefits are available to them from O2. Having them here in the hospital canteen allows the staff an opportunity to access them.

Corporate and Events Fundraiser Manager- Countess Of Chester Hospital
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What our customers say

The service is convenient… officers are constantly on shifts and they can access the latest offers on a one to one basis is a big plus. All in all a great service…

Member Services, Lancashire Police Federation
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What our customers say

…colleagues have found their standard of customer care, service levels and quality of their support outstanding and they deal with everyone in a thoughtful and constructive manner ensuring they get the right deal for the right product of their choice.

Business Development Manager, Cheshire Police Federation
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What our customers say

We are delighted to have a strong working relationship… the team have continuously supported us at our events for members… and is an asset to the events we hold.

President, Nationwide Group Staff Union
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What our customers say

Cannot beat your company, been with you for nearly 15 years, the advisor was very good and explained things very well to someone who isn't very technical minded, nothing was too much trouble.

Happy customer
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What our customers say

Very satisfied with the service I received and the information given. Been a customer for a long time and always had good service.

Happy customer
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What our customers say

Absolutely nothing, lady I spoke to was brilliant, helped me no end, cannot praise her enough. Ensure that Carla is always available. Brilliant, kind and knowledgeable advisor.

Happy customer
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