Vodafone has announced that it will be shutting down its 3G network across the UK starting from June, in a move that will impact millions of customers. The decision to switch off the 3G network will allow the company to use the 3G radio frequencies for faster and more efficient 4G and 5G services. This move is also a crucial part of Vodafone’s strategy to achieve Net Zero for its UK operations by 2027, as 5G networks are much more energy-efficient than their 3G counterparts.
The company has already conducted two successful switch-off pilots in Plymouth and Basingstoke in February this year. The nationwide switch-off will be carried out in phases throughout 2023, starting with Hull, Oxford, and Greater London, followed by the South and the rest of the UK later in the year.
However, the switch-off will affect customers’ mobile data usage when not connected to a WiFi network. Vodafone’s 2G network, which covers over 99% of the UK population, will remain in place for calls and texts, and the company will provide extra support to vulnerable customers.
Despite the benefits of the switch-off, campaigners have warned that it could lead to millions of older people and those with basic phones without internet access being left behind. The Digital Poverty Alliance has criticised the move, stating that the loss of 3G would have “detrimental effects” on digital inclusion.
To address these concerns, Vodafone has partnered with charities and other third parties to support vulnerable customers and has set up a Digital Skills Helpline. The helpline will be staffed by specially trained advisors who can assist with issues such as setting up a phone or tablet, or building confidence when using the internet.
As Vodafone continues to strengthen and improve its 4G and 5G coverage, the company believes that now is the time to say goodbye to 3G and focus on the current benefits and future possibilities of its 4G and 5G networks.
Are you currently a Vodafone customer on a 3G device and tariff?
If so, now is the perfect time to upgrade. Get in touch with us today and a member of our team will get you set up on a new device and deal to suit your requirements.
