Switching or upgrading your business phone system doesn’t need to be complex
Many businesses are still relying on traditional phone lines that weren’t designed for today’s flexible and connected working environments. With the PSTN switch-off scheduled for 2027, organisations still using legacy systems will need to move to a VoIP alternative sooner rather than later.
One reason to begin planning the switch now is the time involved in migrating phone systems properly. As the 2027 deadline approaches, demand is expected to increase significantly, potentially leading to delays and supply bottlenecks. Our recommendation is to start planning the move in the first half of 2026, allowing plenty of time to migrate without risking disruption to day-to-day operations.
Why businesses should rethink their current phone systems
Businesses often begin reviewing their phone systems when they no longer align with how the organisation operates. This may be because staff are spread across multiple locations, existing systems are costly or inflexible, or call handling features no longer meet customer expectations.
The upcoming withdrawal of traditional phone lines has also prompted many organisations to reassess their communications setup. VoIP addresses these challenges by offering a flexible, scalable solution with modern call features that better support how businesses work today.
It’s also worth noting that many businesses already using VoIP may still benefit from reviewing their setup, as older platforms may no longer be competitively priced or include the level of built-in functionality now available.
A simpler way to manage business calls
VoIP phone systems replace traditional phone lines with a secure, cloud-based solution that gives businesses far greater flexibility. Whether staff are office-based, hybrid or fully remote, calls can be managed professionally from one simple platform.
With VoIP, your business benefits from improved flexibility, better call handling and customer experience, and a future-ready alternative to legacy phone systems.
Features included with every VoIP licence
Whether you’re still using the PSTN network or already on VoIP, modern platforms now offer significantly more built-in capability. With Communications Plus Ltd, every VoIP licence includes everything your business needs to manage calls professionally, without hidden extras.
- Inclusive UK landline and mobile minutes
- Call recording and auto-attendant features
- Softphone apps for mobile, PC, tablet and laptop
- New geographic number or keep your existing number
- Call divert and advanced call handling features
- Online management portal
- Complete installation, training and ongoing maintenance
- Ongoing UK-based support
Everything is designed to work seamlessly together, so your phone system grows with your business.
Choosing the right setup for your team
VoIP solutions are designed to be flexible, allowing businesses to choose a setup that suits how their teams work.
Office-based teams may prefer desk phones, which offer the familiarity of a physical handset combined with modern VoIP functionality. Remote or hybrid teams often benefit from softphone apps, allowing business calls to be made and received on mobile devices or laptops without the need for a desk phone.
Many organisations choose a combination of both, creating a consistent phone experience across different working styles.
Simple pricing. Fully managed. UK-based support.
Business phone systems should be straightforward to understand and easy to manage. That’s why our VoIP solutions are built around simple, transparent pricing and a fully managed service.
Our in-house team handles the entire setup and switch-over process, including number porting and configuration, ensuring a smooth transition with no unnecessary disruption. UK-based support is included as standard, so help is always close at hand when it’s needed.
One supplier for all your business telecoms
Alongside VoIP phone systems, Communications Plus supports businesses with mobiles, SIMs, data, leased lines and cloud-based connectivity — all delivered by an experienced UK team.
By taking the time to understand how each business operates, we’re able to recommend the right technology to support both current needs and future growth.
Find the right phone system for your business
If you’re thinking about switching or upgrading your business phone system, talk to us today. We’ll guide you through the options and help you move to a simpler, more flexible solution built for the way your business works.
Call a Communications Expert today 📞 01744 412 342
Send us a message and we’ll get back in touch.
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