Any tech investment can be a risk in business and one of the key factors that will determine what investments you make, will be costs.
Both in terms of the cost of the initial investment, and any cost savings or increased income from better efficiency or productivity.
Voice over Internet Protocol (VoIP) telephony makes a great tech investment for a company because it can result in some significant cost savings over time both in terms of hardware and software, as well as provide more opportunity to increase profits.
In this article we look at how VoIP can help businesses save money compared to their traditional phone network.
Lower call charges
Traditional phone lines can be expensive (as anyone who’s ever had one installed in an office or home will know) and you pay the full cost of the line regardless of how busy you are.
The first way VoIP saves you money is that it has significantly lower average call charges than traditional phone systems, particularly when it comes to long distance calling.
In part this is because the infrastructure needed to install VoIP is much cheaper (which we talk about next)
Lower hardware costs
The next way VoIP saves money is that you don’t need the traditional phone line and copper wiring running into a fixed location, because VoIP works over your existing broadband connection.
This also means you don’t need to spend significant amounts on new phones to hook up to new phone lines.
You can simply install your VoIP system onto the existing smart devices being used in your business, and employees will be able to access them wherever they go.
Lower maintenance costs
If you’ve ever experienced an issue with a landline you’ll know how time consuming it can be to fix, and in business, lost time means lost money.
You have to arrange an engineer to visit the site and (depending on the nature of the problem) it could mean accessing the phone line directly, which involves a lot of work.
Because VoIP works over an internet connection, problems can be resolved much quicker and – quite often – can be fixed remotely without the need for a site visit.
Not only does this save you from losing money because of downtime, it can greatly reduce your support costs too.
Lower costs to expand
If you’re a growing business there will inevitably be some costs involved to add additional resources to your company to deal with the increasing demand.
If you have a fixed office this means you’ll have to pay for additional phone lines to be added, along with the accompanying hardware.
This is not only time consuming, but it’s expensive.
VoIP is a lot cheaper than this because you don’t need the additional phone lines (because the calls are connected and data sent over the internet)
All you have to do is add new users to your VoIP account and they’ll be set up and ready to go.
Increased profits from better connectivity
Just because you might have employees working from home or remotely, your business still needs an easy way to contact your business.
Traditional phone lines don’t allow this because they’re a fixed line.
VoIP is much more flexible because you can access the system from any smartphone or device with a login and internet connection.
And with the 5G rollout improving non-wifi connectivity it’ll make it even easier to do all your
voice and video calls on-the-go.
Start to see the benefits of VoIP telephony for your business
A VoIP telephone system can save your business significant amounts compared to a traditional phone system.
But it can also help to greatly improve your business’ productivity and efficiency, which can also help you increase your profits.
We’ve helped thousands of businesses set up VoIP telephony and improve their business communication, both internally between teams and customers.