Traditional landline phone systems, based on copper cables and on-site desk phones, are being phased out as part of the UK ISDN and PSTN Openreach switch-off in January 2027.

All businesses will need to move to a VoIP-based phone system by then — and we’re here to help you get ready. VoIP is the technology, while cloud phone systems and UCaaS platforms are how it’s delivered. These modern solutions offer better call quality, more flexibility, and the ability for your team to work from anywhere, using an internet connection instead of traditional phone lines.

Most VoIP phone systems are more cost-effective, easier to manage, and far more flexible than legacy solutions. Employees can make and receive calls from their office number whether they’re at their desk, on their mobile, or using a desktop app — without being tied to a physical phone system.

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Not every business needs the same type of phone system. While all VoIP solutions use internet-based calling, they can be delivered in different ways depending on how much control, flexibility, and management you require.

Hosted (Cloud) VoIP Phone Systems
Hosted VoIP systems are delivered from the cloud and managed off-site, removing the need for on-premise phone hardware. They’re quick to deploy, easy to scale, and ideal for businesses with remote or hybrid teams. Most organisations choose hosted solutions for their simplicity, reliability, and lower ongoing maintenance.

On-Premise VoIP Phone Systems
On-premise VoIP systems are installed and managed within your own environment, giving you greater control over configuration and data. This approach can suit organisations with specific compliance requirements, existing infrastructure, or in-house IT resources — but typically involves more management and upfront investment.

The right choice depends on how your business operates today, how it plans to grow, and how much responsibility you want to retain for managing your phone system. Our team will help you assess your requirements and recommend the best option for your organisation.

A VoIP softphone app lets your team make and receive business calls using mobile devices, tablets or computers — without needing a physical desk phone.

Whether your people are in the office, working from home, or on the move, a softphone keeps your business communications unified and flexible. With an intuitive app, calls are made over your internet connection and synced to your main phone system, so employees stay connected using one office number on any device.

Our VoIP softphone apps work across Windows, iOS and Android, turning familiar devices into full communication hubs with calling and presence built in. This enhances collaboration, supports flexible working styles and helps you transition away from fixed line systems smoothly.

Get in touch today to discuss softphone options and how they can support your business.