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O2 Consumer Team

Our friendly and knowledgeable O2 Consumer Team are based here in our O2 Business Centre and support our O2 stores with calls to O2 customers to talk through the options when it’s time to renew.

We’ve got the full range of products and services you’ll find in one of our O2 stores, and our team can help you find the perfect smartphone, tablet or a new tariff all from the convenience of a phone call.

Order your next phone or tablet from us before 3pm Monday to Friday and next day delivery with Royal Mail is included. (*no deliveries on Sundays and Saturday orders are delivered Tuesday).

Call 03332412202 today to renew your personal contract or call 03701 020204 to renew your business contract.

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How our Consumer Team can help

Our award winning Consumer team are here to look after you every step of the way.

 

Our expert team will guide you through your options and ensure you stay fully connected.

We’ve got the full range of products and services you’ll find in one of our O2 stores, and our team can help you find the perfect smartphone, tablet or a new tariff all from the convenience of a phone call.

Order your next phone or tablet from us before 3pm Monday to Friday and next day delivery with Royal Mail is included.

(*no deliveries on Sundays and Saturday orders are delivered Tuesday).

Call 03332412202 today to discuss your options.
Opening Times
iPhone 13 128GB Starlight

150GB Data, Ultd mins
texts, 36 Months with £30.00 upfront

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Samsung S22 5G 128GB

30GB of Data, Ultd mins
texts, 36 Months with £30.00 upfront

£46.49per month
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iPhone 12 64GB

30GB Data, Ultd mins
texts, 36 Months with £20.00 upfront

£41.54per month
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Lenovo Smart Tab M10 FHD Plus 64GB

10GB Data
100 texts, 36 Months with £0.00 upfront

£17.50per month
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Our Awards

We focus on delivering an exceptional level of service and performance throughout our business, its part of our core values and so we’re proud to have received these awards
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What our customers say

The events are a great opportunity for NHS employees to see what benefits are available to them from O2. Having them here in the hospital canteen allows the staff an opportunity to access them.

Corporate and Events Fundraiser Manager- Countess Of Chester Hospital
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What our customers say

The service is convenient… officers are constantly on shifts and they can access the latest offers on a one to one basis is a big plus. All in all a great service…

Member Services, Lancashire Police Federation
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What our customers say

…colleagues have found their standard of customer care, service levels and quality of their support outstanding and they deal with everyone in a thoughtful and constructive manner ensuring they get the right deal for the right product of their choice.

Business Development Manager, Cheshire Police Federation
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What our customers say

We are delighted to have a strong working relationship… Mo has continuously supported us at our events for members… and is an asset to the events we hold.

President, Nationwide Group Staff Union
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What our customers say

Cannot beat your company, been with you for nearly 15 years, James was very good and explained things very well to someone who isn't very technical minded, nothing was too much trouble.

Happy customer
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What our customers say

Very satisfied with the service I received and the information given. Been a customer for a long time and always had good service.

Happy customer
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What our customers say

Absolutely nothing, lady I spoke to was brilliant, helped me no end, cannot praise her enough. Ensure that Carla is always available. Brilliant, kind and knowledgeable advisor.

Happy customer
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